Refund policy

As our items are made-to-order once purchased, we do not accept returns or exchanges. However, if you are not 100% satisfied with your purchase for any reason, please contact us ASAP and we will make it right. Your satisfaction is our utmost priority.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please contact us at ventureondesigns@gmail.com with any concerns.